FAQ

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  Products and features

Question  

What is the maximum number of slides and sizes of PowerPoint file in one video?

Answer  

A maximum of 100 slides can be used in PowerPoint and file size must be under 50MB.


Question  

How many kinds of avatar exists?

Answer  

33 types of avatar (realistic and illustration style animations included) which have 41 kinds of voices and 16 kinds of languages.
 

Synthesized voice types Synthesized voice types


Question  

Does the PIP-Maker support smartphones and other media?

Answer  

The standard is HTML 5.Although it depends on the selected plan, it is possible to convert it to Windows Media Video or MPEG. It is also possible to convert for iPad, YouTube and Facebook.


Question  

Can I adjust the sound?

Answer  

Yes, you can. "Pitch", "Speed", and "Volume" can be adjusted for all voices.

pip voice
Voice pitch
Adjusts tone of text inside tag Designate pitch as value of -2 and 2. Required
pip voice    <pitch value="0">Hi, this is a synthetic voice.</pitch>
Voice speed
Adjusts speed of text inside tag Designate speed as value of -2 and 2. Required
pip voice    <speed value="0">Hi, this is a synthetic voice.</speed>
Voice volume
Adjusts volume of text inside tag Designate volume between 0 and 100. Required
pip voice    <volume value="75">Hi, this is a synthetic voice.</volume>

Question  

Can I use English or Chinese voice?

Answer  

Yes. We have multiple languages. We have eight kinds of English pronounciation which are American ,British ,Canadian ,Australian ,Indian and more. Chinese is available in simplified, traditional, Beijing and Hong Kong.


Question  

Is it possible for users to create users’ original avatars?

Answer  

Yes. It will be completed within 5 business days after you send your optional image. It does need costs assessment separately.


Question  

Is it usable without the internet environment?

Answer  

Yes. We prepared an optional setting to play videos in local PC without any network. Please also refer our commercial video.

  >>   Pricing page


Question  

How about system requirements?

Answer  

Please refer to the table below.

   
  System Requirements (Production)
OS Microsoft® Windows® Apple OS X
OS Version Windows XP or higher OS X 10.4 (Intel) or higher
Web Browser Internet Explorer 6.0 or higher
Mozilla Firefox 4.0 or higher
Google Chrome 6.0 or higher
Safari 3.0 or higher
Mozilla Firefox 4.0 or higher[1]
Google Chrome 6.0 or higher
Flash Player Version Adobe Flash Player 9.0.115.0 or higher
RAM Memory / HD Space 2GB or higher / 1GB or higher
CPU Intel Pentium 4, Celeron 3.0GHz or higher
Intel Core 2 Duo/Quad, i3, i5, i7 1.8GHz or higher
AMD Athlon II, Phenom II 1.8GHz or higher
Internet Connection Speed 12Mbps ADSL or higher (Internet req.)
Security SSL Login Support[2]
SSL Upload/Download[2]
IP Restriction Settings
Other Sound may skip/cut out, and video may be delayed when viewed from a thin client or remote desktop.
Optional support for encoded video files (MP4, WMV, MPEG, M4V, 3GP, etc.)

[1] Firefox 4 specs do not allow for Japanese input.
[2] TLS1.2 Support (we recommend that you always use the latest version of any browser to maintain maximum security).

  System Requirements (Viewing on PC)
RAM Memory / HD Space 2GB or higher / 1GB or higher
CPU Intel Pentium 4, Celeron 3.0GHz or higher
Intel Core 2 Duo/Quad, i3, i5, i7 1.8GHz or higher
AMD Athlon II, Phenom II 1.8GHz or higher
Internet Speed 12Mbps ADSL or higher
Internet required. Special support available for environments without Internet.
Movie Size and
Playback Format
10 slides/5min video (approx. 2MB)
Progressive downloading uses load sharing to acquire the data one slide at a time
Reference Value1: Player Download (500KB)
Reference Value2: Per-Slide Download (225KB)
OTHER If viewing via thin client or remote dektop, sound may jump or be cut off and movie playback be slowed.

  Effect of promotion

Question  

What is the introduction effect?

Answer  

The seminar resulted in a 10% improvement in conversions and 50% cost savings by taking in learning contents. There was a record of raising the registration rate to 4 times in the campaign, and produced 300 at nonlife insurance companies. It is used for companies with explanatory demand such as financial institutions, medical fields, IT products, etc., and we can operate it on the customer side.


Question  

How about installation results and main usage?

Answer  

for example, more than 100 of organizations in various fields such as local governments, financing, pharmaceutical companies and universities have installed the services. They mainly use it for sales tools, online workshops or learning contents to carry out sales promotion and cost reduction.

  Other Problems

Question  

Is charge going to be changed due to numbers of access times?

Answer  

No.


Question  

How can this service manage security?

Answer  

All illegal accesses are monitored at the data centre.


Question  

What if we still have any concerns to make promotion videos?

Answer  

It is absolutely simple to create the videos because all you have got to do is preparing PowerPoint documents with sentences and images. To begin with, please try free version to find it out more.

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